Job Description

Brief Summary of Job Duties:

Under the supervision of the Clinical Supervisor, the medical assistant provides medical and administrative support to the physicians, physician assistants, nurse practitioners, clinical nurses, and licensed vocational nurses. The medical assistant will assist, perform or provide limited support for the following: exams, procedures, taking vitals, perform point-of-care lab testing, checking in/out patients, filling out necessary paperwork, taking phone/electronic messages and following directives from the clinicians. The medical assistant will also act as a medical chaperone. The medical assistant will perform autoclave and laundry duties, and run errands as needed.

Required Qualifications:

High School Diploma or equivalent.
One of the following certifications: Medical Assistant (MA) Certification, Certified Nursing Assistant (CNA) Certification, or Emergency Medical Technician (EMT) Certification (Note: Applicants without a proper certification will not be considered).
Current CPR certification/Basic Life Support (BLS) certification.
Preferred Qualifications:

1-3 years Experience as a Medical Assistant in a high volume, fast paced medical practice.
Knowledge of clinical policies and procedures.
Knowledge of medical terminology.
Knowledge of electronic medical records and computer skills.
Knowledge of common safety hazards and precautions to establish a safe work environment.
Ability to communicate well with patients, families, co-workers, physicians, advance care providers, other members of the healthcare team, community resources, as well as the campus community.
Ability to organize and prioritize work.
Ability to follow oral and written instructions.
Ability to reason and make sound judgments.
Skilled in identifying problems and recommending solutions.
Skilled in establishing and maintaining effective working relationships with co-workers, management, patients, medical staff, the public, and the campus as a whole.
Skilled in accepting constructive criticism and giving suggestions in a professional manner.
Act in accordance with the highest possible standards of ethics and integrity and comply with work rules, standards, and procedures.
Injection certified.
Special Conditions of Employment:

Student Health requires all clinical staff successfully pass the fingerprint background check and credentialing before the start date. To comply with Santa Barbara County Public Health Department Health Officer Order, this position must provide evidence of annual influenza vaccination, or wear a surgical mask while working in patient care areas during the influenza season. Per California Code of Regulations Title 8, Section 5199 Aerosol Transmissible Disease Standard requires; upon hire and annually thereafter Tuberculosis (TB) screening for all employees. The method of testing is determined by past medical history and any current symptoms. Per Cal/OSHA regulations and UCSB Campus Policy, all UCSB personnel who use respiratory protection equipment shall be included in the UCSB Respiratory Protection Program and required to complete respirator fit testing upon hire and annually thereafter, completed by UCSB Environmental Health & Safety. Any HIPAA/FERPA violation may be subject to disciplinary action. This is a 10 month appointment. Work hours may include Thursday evenings from 10am-7pm. Student Health is closed between Christmas and New Year's Day.
Credential verification for clinical practitioner
Mandated reporting requirements of Child Abuse
Satisfactory criminal history background check
UCSB is a Tobacco-Free environment
Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

“Misconduct” means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

75% Assists Clinicians

Greets patients, takes vital signs, and prepares patients for exams and special procedures.
Assists clinicians during exams and special procedures.
Fulfills clinician orders for conducting EKG exams, wound cleaning, dressing changes, fitting of a variety of orthopedic appliances, ear lavages, audiogram, nebulizer treatment, peak flow/spirometry.
Responds appropriately in emergency situations as well as with distressed or emergency patients.
Is a team member during the Mass Immunization Clinics at SHS.
Administers oral or injectable medications and/or immunizations in the various clinics as needed.
Performs as a chaperone when needed.
Identifies and completes necessary paperwork accurately and completely.
Obtains medical records and lab and X-ray results when needed.
Restocks supplies, monitors and rotates expiring supplies and medications.
Using universal precautions, cleans up patient emesis, blood, excreta, and body fluids.
Perform point-of-care laboratory testing.
Keeps areas neat, clean and orderly, maintaining a safe environment for patients and co-workers.
Acquires necessary skills to maintain Autoclave functions and assists as necessary to meet the needs of the clinic.
Acquires necessary skills to maintain Trophon functions and assists as necessary to meet the needs of the clinic.
Assures accuracy of lab specimens and processing in a timely fashion, walks specimens to lab as needed.
20% Front Office Responsibilities

Makes appointments and bills for service rendered via the computer system.
Assists in providing other computer input as needed.
Completes Medical Clearance documents as needed.
May perform prior authorization, referrals, refills, and change appointment times as needed by the demands of the clinic.
Answers phone, relaying accurate messages.
Answers general questions regarding SHS policies and procedures.
5% General Assistance

Functions as a member of the clinic team assisting with back or front office duties as appropriate, such as, interacting with other units, running errands, etc.
Acquires necessary skills to maintain the laundry functions and assists as necessary to meet the needs of the clinic.