Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

A caregiver in this role will support inpatient pharmacy operations at Akron General, where the pharmacy is located on the hospital’s first floor and serves multiple inpatient service lines. In addition to preparing and distributing medications, the caregiver will rotate through various operational functions, including medication inventory management and delivery, triaging requests, checking and restocking inventory and supporting daily workflow needs. This role provides an opportunity to contribute to efficient pharmacy operations while working collaboratively with pharmacists and fellow technicians to help ensure timely and accurate medication services throughout the hospital.

A caregiver in this position will primarily work Monday through Friday from 7:00 AM to 3:30 PM, with weekend coverage every other weekend and scheduled days off built into the rotation. When additional coverage is needed, the caregiver may be asked to support second shift from 3:00 PM to 11:30 PM, which also includes weekend coverage every other weekend with scheduled days off built into the rotation.

A caregiver who excels in this role will:

• Assist pharmacists in filling inpatient orders, including completion of necessary documentation.

• Prepare, deliver and collect all pharmacy items throughout the medical center including re-stocking of automated dispensing cabinets.

• Perform floor checks, stock check and assigned unit review as required.

• Complete all Pharmacy Keeper Activities and inspections assigned to their position.

• Assist Pharmacists in monitoring stock for outdated medications and properly disposing of them in a timely manner.

• Process medication returns / refunds to patient accounts.

• Compound non-sterile medications according to USP795 regulations.

• Prepackage medication as necessary and according to established Standard Operating Procedures (SOPs).

• Answer telephones and assist callers with needs that do not require the professional judgment of a pharmacist.

• Interact with EPIC, our dispensing automation software (e.g. Pyxis, Carousels, etc.) and Pharmacy Keeper software to answer all questions related to the processing of a medication order.

• Assist customers at the service window including caregivers, couriers and others as needed.

• Complete mandatory education and training to maintain organization and department-specific competencies and requirements.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED

• Certified Pharmacy Technician (CPhT) verified through the Pharmacy Technician Certification Board (PTCB)

• Proficient typing skills

• Registration as a Certified Pharmacy Technician, Registered Pharmacy Technician or Pharmacy Technician Trainee with the Ohio Board of Pharmacy

• Registration as a Certified Pharmacy Technician with the Ohio Board of Pharmacy within six months of hire

Preferred qualifications for the ideal future caregiver include:

• Associate’s Degree or completion of some college coursework

• Previous experience as a Pharmacy Technician

• Previous experience in a hospital inpatient pharmacy

• Previous experience with EPIC or similar programs

• Understanding of medical terminology and calculations

Physical Requirements:

• Ability to perform work which requires constant standing and walking.
• A willingness to perform work which has infrequent disagreeable features and safety hazards.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.