Engineering Program Manager, Enterprise Technology Services
Job Description
Summary
At Apple, new insights have a way of becoming revolutionary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The Emerging Technologies team specializes in building forward-looking, very scalable platforms. The team has a passion for solving challenging problems, exploring new domains, and engineering groundbreaking solutions. The diversity of our team and thinking inspires innovation that runs through everything we do!
This role requires an energetic and motivated individual with strong communication and organization skills who excel in a fast-paced, multifaceted environment. You will work with versatile engineering teams who design and develop the perimeter security solution of Apple that safeguards critical services and systems from all sorts of security threats. The ideal candidate will have a passion to learn, develop and build on technical expertise, and also a desire to own major programs and drive them to success.
The Emerging Technologies team specializes in building forward-looking, very scalable platforms. The team has a passion for solving challenging problems, exploring new domains, and engineering groundbreaking solutions. The diversity of our team and thinking inspires innovation that runs through everything we do!
This role requires an energetic and motivated individual with strong communication and organization skills who excel in a fast-paced, multifaceted environment. You will work with versatile engineering teams who design and develop the perimeter security solution of Apple that safeguards critical services and systems from all sorts of security threats. The ideal candidate will have a passion to learn, develop and build on technical expertise, and also a desire to own major programs and drive them to success.
Description
We are looking for a proactive and self-motivated individual to:
- Be responsible for the roadmap, priorities, prioritization, and timelines of critical programs
- Supervise day-to-day program activities and engineering scrums
- Continuously identify ways to improve processes with measurable results
- Partner with engineering, QA and operations teams throughout the development cycle, from design and implementation to validation and release
- Identify and connect with multi-functional collaborators, influence decisions and attain the support required for the success of the projects
- Act as focal point for the development teams and manage relationships with other functional teams
- Ensure all teams are aligned on scope, requirements, timeline, resource allocations, and execution plan
- Drive technical deep dives, lead root cause analysis discussions, summarize outcome of discussions/decision
- Present and communicate new feature initiatives, top issues, risks, and critical achievements to leadership
- Be responsible for the roadmap, priorities, prioritization, and timelines of critical programs
- Supervise day-to-day program activities and engineering scrums
- Continuously identify ways to improve processes with measurable results
- Partner with engineering, QA and operations teams throughout the development cycle, from design and implementation to validation and release
- Identify and connect with multi-functional collaborators, influence decisions and attain the support required for the success of the projects
- Act as focal point for the development teams and manage relationships with other functional teams
- Ensure all teams are aligned on scope, requirements, timeline, resource allocations, and execution plan
- Drive technical deep dives, lead root cause analysis discussions, summarize outcome of discussions/decision
- Present and communicate new feature initiatives, top issues, risks, and critical achievements to leadership
Minimum Qualifications
- Education: Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field
- At least 3 years of program management experience in software development
- Experience leading sophisticated technical programs for multiple multi-functional teams
Preferred Qualifications
- 5+ years of program management experience in software development
- Experience defining product roadmap, leading Agile/Scrum development processes and managing complete software development lifecycle
- Ability to identify and mitigate risks, prioritize demands, and drive solutions in a highly fast-paced environment, while using data analysis to uncover gaps and trends to influence functional changes
- In-depth understanding of the OSI model and its application
- Familiarity with network protocols and technologies
- Excellent communication and leadership skills, with the ability to influence and collaborate across technical and non-technical teams
