Job Description

General Statement
Join us at our beautiful Montana State University campus located in Bozeman, Montana for an exciting opportunity to contribute to our successful and talented team and excellent leadership in University Informational Technology in Network Support Services.

Excellent opportunity for growth/career development with exceptional benefits including tuition waiver opportunities for self and immediate family members.

Network analysts specialize and develop focused expertise and are expected to be able to work under general to direct supervision to complete a variety of tasks within the network services team’s domain ranging in difficulty from basic and routine to complex.
Duties and Responsibilities
Installation, termination, and testing of fiber-optic and copper cabling indoors and outdoors, between buildings, within buildings, and to stations, including patch panels, patch cables, jumpers, pathway hardware, and communication jack components.
Installation of switches, routers, firewalls, voice gateways, servers, access points, and IP phones.
Maintain, enhance, and develop documentation, including diagrams, drawings, and procedures. Apply physical network security, telecommunications, and communications cabling, standards and best practices to scenarios encountered.
Manage network infrastructure built using various network components and protocols to achieve highly available network services.
Required Qualifications – Experience, Education, Knowledge & Skills
Basic understanding of networking, telecommunications, and communications cabling concepts.
Experience using standard tools and equipment in a technical environment.
Preferred Qualifications – Experience, Education, Knowledge & Skills
Experience with the installation, termination, testing, maintenance, and documentation of indoor and outdoor plant Category 5e, 6, and 6A UTP cable, single-mode and multi-mode fiber optic cable, and telephone cable communications infrastructure.
Knowledge of National Electric Code and ANSI/TIA standards for the installation of telecommunications cable and equipment.
Experience building and maintaining network and telecommunication room infrastructure and installing equipment.
The Successful Candidate Will
Will possess strong active listening skills.
Has the ability to think intuitively and analytically to break down and resolve problems.
Has the ability to work independently without the need for direct supervision.
Has the ability to learn the complexities and unique aspects of the systems and infrastructure in place.
Has the ability to show initiative and follow through on tasks in a fast-paced work environment.
Has the ability to work in a team environment, supporting other units.
Has the ability to work toward shared goals where individual efforts complement group efforts.
Has the ability to engage others in the unit in accepting and developing a customer-service orientation in all aspects of the operation.
Has the ability to anticipate and resolve technical problems.
Has the ability to establish and maintain effective working relationships across the IT Community.
Represents the department and university in a professional and courteous manner.
Demonstrated ability to communicate effectively with all populations.
Demonstrated ability to handle competing demands and maintain high levels of customer service and response.
Effective oral and written communication skills.
Ability to maintain clean and orderly networking spaces in a manner consistent with industry best practices.
Ability to monitor equipment and inventory levels for asset management and tracking, restock scheduling and other reporting purposes.
Ability to maintain and submit records of time and materials required to complete projects and tasks.
Ability to follow standard incident management, problem management, change management, and request fulfillment processes in accordance with procedures in place.
Provide guidance for student employees.
Position Special Requirements/Additional Information
This position is not eligible for sponsorship.

Must possess a valid driver’s license, an acceptable driving record, and meet all State of Montana requirements to operate State/University vehicles. (If successful candidate possesses a valid out-of-state driver’s license, must obtain a valid Montana driver’s license within 60 days of hire.)

Work schedule may include times outside normal business hours including mornings, evenings, weekends, and holidays.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands
Job may include working outside and working outside during adverse weather conditions, exposure to electrical, mechanical, noise and other hazards, work in dark and/or restricted spaces, use of ladders and/or power and hand tools.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.