QRC Manager
City of Hope
Job posting number: #7287126 (Ref:JR-14580)
Posted: October 16, 2024
Salary / Pay Rate: $37.81 - $62.28 / hour
Application Deadline: Open Until Filled
Job Description
QRC Program Manager
About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.
The successful candidate:
The QRC Manager provides oversight and leadership of all quality management activities carried out in HSCT/CT areas, supporting services, and third-party contracted services. Provides guidance to HSCT/CT leadership, COH Phoenix executive leadership, and multidisciplinary support services in meeting the requirements of immune effector cell manufacturers, regulatory, and accrediting agencies. Demonstrates a level of working knowledge of the following agencies (as appropriate): Food and Drug Administration (FDA), State laws, Center for Medicare and Medicaid Services (CMS), Joint Commission (JC), AABB (formerly American Association of Blood Banks), College of American Pathologists (CAP), Foundation for Accreditation of Cellular Therapy (FACT), National Marrow Donor Program (NMDP)/Be The Match (BTM), and data management reporting requirements for the Center for International Blood and Marrow Transplantation Research (CIBMTR).
Develop and implement quality management performance measurement system and data management infrastructure, processes, procedures, guidelines, and tools that will be used to monitor and evaluate the overall performance and effectiveness of COH Phoenix HSCT/CT program in achieving goals for clinical and patient-centered excellence, quality, regulatory compliance, growth, financial health, and sustainability.
Participates in enterprise-level quality initiatives, develop, and submit timely reports required by accreditation and regulatory agencies, and registries such as the Center for International Blood and Marrow Transplant Registry (CIBMTR). Develop reports for quality committees and executive leadership reviews across organizational lines to inform decisions and shape the strategic direction of HSCT/CT Program at COH Phoenix.
Position Qualifications:
Minimum Education: Bachelor of Science Degree
Minimum Experience: Minimum 5-year experience in hospital healthcare setting, quality, regulatory compliance, research, and data management
Preferred Education: Master’s Degree in Quality Management or Quality Assurance
Pref. Certification/Licensure: Lean/Six Sigma; ISO/CQA
Preferred Experience: Minimum 5-years Quality Management and Regulatory Compliance experience in Bone Marrow Transplantation/Cellular Therapy Program; FACT Accreditation Standards.
Skills/Abilities: Leadership, communication, negotiation, conflict resolution, MS office, data management and statistical analysis programs, electronic health record system, policy and procedure writing/system, QC/QA.
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.
To learn more about our comprehensive benefits, click here:Benefits Information
Salary / Pay Rate Information:
Pay Rate: $37.81 - $62.28 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.
