Job Description

Department Summary
Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Applications & Middleware, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with the Network for Education and Research in Oregon.

Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.

The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.

Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon's natural and cultural treasures.

Position Summary
The purpose of this position is to architect, implement and support large, complex enterprise software systems. This requires the use of in-depth and comprehensive knowledge in the technologies required to support these systems while also developing and leveraging best practices. The following are areas required for support of these systems:
• Participation in selecting/procuring software solutions.
• Implementation of software system solutions.
• Performing, scheduling and managing maintenance and upgrades.
• Performing system management operations including, but not limited to, configuration, tuning, solution resource management, etc....
• Provide solution domain knowledge expertise to others as required.

The scope of this position covers the broad range of technical expertise required to develop, administer and maintain University Enterprise application systems including:
· Design, direct, plan and implement upgrades, maintenance, migrations and integrations involving new and existing systems.
· Design, direct and implement systems automation strategies.
· Systems and application monitoring and troubleshooting.
· Systems performance and security analysis.

This position is responsible for the following duties:
· Managing and coordinating major projects for enterprise application installations, upgrades and deployments.
· Designing systems and planning strategies to support integrations.
· Developing maintenance plans for large application systems.
· Providing direction to team members to help support large application systems in specialty areas.
· Leading team efforts in projects involving enterprise system application installations, upgrades, maintenance and migrations for specialty areas.
· May design and code software applications and scripts to support systems integration, configuration, and management.

This position may have on-call responsibilities and participate in on-call after-hours support.

This position will make and contribute to decisions related to application design and implementation that affect the efficiency and integrity of business processes used campus wide.

A formal performance evaluation is completed annually. In addition, this position will be asked to provide weekly status updates to the supervisor and will attend regular project and staff meetings.

While this position largely performs work autonomously, as needed a supervisor or another technical staff member will review work based on the need and complexity of specific tasks and projects.

Minimum Requirements
This classification requires a basic foundation of knowledge and skills in systems analysis and related programming support functions generally obtained by a bachelor's degree in computer science, or an equivalent amount of training and applied experience.

Professional Competencies
•Demonstrated ability to work collaboratively with a team of diverse IT professionals, clients, and partners
•Demonstrated problem solving skills
•Ability to adapt within a rapidly changing technical environment
•Demonstrated understanding of the importance of protecting sensitive and private data
•Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills
•Ability to work independently as well as in a team-oriented, collaborative environment
•Ability to operating and communicate effectively while meeting deadlines and completing projects.

Preferred Qualifications
• Experience with ITIL or ITSM
• Minimum of five years systems analysis, application infrastructure support and/or software development experience supporting diverse technologies in a complex integrated environment, including experience with Unix, Windows, relational databases, web application service administration and web based software development
• Software development experience using SQL, HTML, Java, BASH, Groovy or similar programming languages
• Experience using Windows/Linux/Unix based environments
• Development experience using Oracle RDBMS or other relational database systems
• Experience configuring database connectivity resources using JDBC or similar tools
• Experience configuring web servers such as Apache HTTP Server
• Experience with application server platforms and application deployment methods
• Experience with continuous integration technologies and techniques
• Experience with infrastructure management, configuration and delivery
• Experience with version control management software and techniques
• An understanding of the security issues involved in maintaining and safeguarding institutional data
• Experience with infrastructure and application monitoring