Clerical Specialist III - OC
City of Hope
Irvine, CA
Job posting number: #7240770 (Ref:10025954)
Posted: May 1, 2024
Salary / Pay Rate: $24.18 - $33.86 / hour
Application Deadline: Open Until Filled
Job Description
Clerical Specialist III
Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
Position Summary:
Engage with patients, their families, and interdisciplinary teams to optimize every step of the patient journey. This involves actively supporting individuals, offering guidance, and addressing a wide array of inquiries in person, over the phone, or through digital channels, ensuring clarity and satisfaction.
As a successful candidate, you will:
- Performs charge entry and charge validation utilizing an automated and manual information system.
- Reviews operation of charging and billing systems, evaluating and taking action based on error reports, exception reports, and audit charges detail reports.
- Researches and assigns diagnosis codes as needed. Researches appropriate procedural coding of unusual exams.
- Interfaces with the Patient Accounting departments regarding inquiries into bills generated
- Participates in the implementation of coding and other developmental updates and projects.
- Maintains an adequate filing system allowing for quick retrieval of information.
- Interfaces with departmental information systems as related to the billing and activity record functions of the departments.
- Performs clerical duties related to a patient’s journey which may include admission, discharge, transfer, and necessary paperwork.
Your qualifications should include:
- High School or equivalent;Experience may substitute for minimum education requirements
- Three years related experience in healthcare setting
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Salary / Pay Rate Information:
Pay Rate: $24.18 - $33.86 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.
