Clerical Specialist II - (Donor Registration), Days
City of Hope
Duarte, CA
Job posting number: #7241218 (Ref:10025413)
Posted: May 2, 2024
Salary / Pay Rate: $22.13 - $30.98 / hour
Application Deadline: Open Until Filled
Job Description
Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
This position works 10 hour shifts. Start times are typically between 7:30 a.m. 9:30 a.m for on-campus responsibilities (earlier for Mobile Drive assignments). Weekend and holiday coverage is a must.
As a successful candidate, you will:
- Serve as the initial in-center customer service contact for all blood/platelet donors.
- Be responsible for computer registration of donors and resolve routine donor issues/complaints.
- Provide extensive data entry for all products collected both in on-site and on mobile blood drives
- Serve as Registrar for all blood donors coming in to donate blood components. Periodically attend mobile blood drives to serve as Registrar.
- Provide support to charge nurses and staff in Donor Room with duties such as answering incoming calls, ordering, and printing blood product labels, posting deferrals and/or memos in Safetrace, and paging CS Techs when needed.
- Have flexibility with work hours depending on collection schedules for both on-site work and mobile drives.
Your qualifications should include:
- High School or equivalent
- Two years in an office setting, preferably in a medical office or healthcare institution.
- Two years experience in computer data entry.
- CPR certification through American Heart Association
- Bilingual in English/Spanish preferred
Additional information
This position is represented by a collective bargaining agreement
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.
To learn more about our Comprehensive Benefits, please CLICK HERE.
Salary / Pay Rate Information:
Pay Rate: $22.13 - $30.98 / hour
The estimated pay scale represents the typical [salary/hourly] range City of Hope reasonably expects to pay for this position, with offers determined based on several factors which may include, but not be limited to, the candidate’s experience, expertise, skills, education, job scope, training, internal equity, geography/market, etc. This pay scale is subject to change from time to time.
City of Hope is a community of people characterized by our diversity of thought, background and approach, but tied together by our commitment to care for and cure those with cancer and other life-threatening diseases. The innovation that our diversity produces in the areas of research, treatment, philanthropy and education has made us national leaders in this fight. Our unique and diverse workforce provides us the ability to understand our patients' needs, deliver compassionate care and continue the quest for a cure for life-threatening diseases. At City of Hope, diversity and inclusion is a core value at the heart of our mission. We strive to create an inclusive workplace environment that engages all of our employees and provides them with opportunities to develop and grow, both personally and professionally. Each day brings an opportunity to strengthen our work, leverage our different perspectives and improve our patients’ experiences by learning from others. Diversity and inclusion is about much more than policies and campaigns. It is an integral part of who we are as an institution, how we operate and how we see our future.
